Privacy Policy

Business Entity: FlipTheScript Life Coaching, LLC

 

Website: https://www.flipthescriptlc.com/

 

Introduction

Welcome to FlipTheScript Life Coaching, LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website ([https://www.flipthescriptlc.com/](https://www.flipthescriptlc.com/)), sign up for our lead magnets, book a discovery consultation, or purchase our coaching packages.

 

By using our website and services, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in our services, subscribing to our free meditations, filling out intake forms, booking a discovery call, or purchasing a coaching package.

 

• Personal Identifiers: First name, email address, and phone/WhatsApp number.

   

• Intake & Consultation Data: Information submitted through our discovery call pre-qualification forms, including your primary emotional challenges, previous somatic or inner child work experience, and investment readiness.

   

• Payment & Transaction Data: When you purchase packages or payment plans, billing and transaction details are processed securely through our merchant provider, Wix Payments. We do not store raw credit card numbers on our servers.

   

• Technical & Usage Data: IP address, browser type, device information, and site interaction data collected automatically via cookies and analytics tools (such as Google Analytics).

   

2. How We Use Your Information

We use the personal data collected through our Automated Revenue System (ARS) strictly for legitimate business and client-support purposes:

 

• To deliver digital lead magnets (such as the 15-minute Kriya grounding meditation).

   

• To operate our automated email nurture sequences and communication workflows.

   

• To review consultation intake forms, screen for package alignment, and schedule discovery calls via Wix Bookings.

   

• To process payments, manage installment plans, and fulfill client onboarding (including issuing session credits and digital waivers).

   

• To maintain website security and optimize our user experience.

   

3. Sensitive Information & Confidentiality

We recognize that trauma healing, inner child work, and somatic coaching involve deeply personal histories and emotional disclosures.

 

• All intake answers, consultation notes, and coaching session dialogues are treated with strict confidentiality.

   

• We do not sell, lease, trade, or rent your personal data or private disclosures to any third party.

   

• Data access is restricted strictly to Veronica Valeria Fiorini and authorized technical personnel bound by strict confidentiality terms.

   

4. Data Protection & Compliance (US & International)

We implement robust administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

 

• Because our practice serves clients across the United States and globally, data is stored and processed securely through authorized cloud endpoints (Wix CRM and connected automation platforms).

   

• In accordance with applicable state and federal guidelines regarding digital privacy, you retain the right to request access to, correction of, or deletion of your personal data at any time by contacting us directly.

   

5. Third-Party Services

Our website operates on the Wix platform and integrates select third-party services to deliver our automated revenue system:

 

• Wix Payments & Financial Processors: For secure payment collection and Buy Now Pay Later (BNPL) options.

   

• Wix Bookings & Zoom: For scheduling and hosting virtual consultation sessions.

   

• Wix Automations & CRM: For email delivery and tag-based customer segmentation.

   

Each third-party provider maintains its own privacy policies governing the secure handling of data.

 

6. Non-Healthcare Coaching Disclaimer

Our website content, guided meditations, somatic work, Reiki energy healing, and transformative life coaching programs are designed strictly for personal development, spiritual growth, and nervous system regulation. They do not constitute medical, psychiatric, psychological, or licensed healthcare advice. Coaching services are not a substitute for professional mental health therapy or medical treatment.

 

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational changes, technological upgrades, or legal requirements. The updated version will be indicated by an updated "Effective Date" posted at the top of this page.

 

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at:

 

• Entity: FlipTheScript Life Coaching, LLC

   

• Founder & Managing Member: Veronica Valeria Fiorini

   

• Address: 4405 Fair Stone Drive, #202, Fairfax, VA 22033, United States

   

• Email: flipthescriptlc@yahoo.com

   

• Phone: (954) 397-5379